Overview
In essence, the term refers to a plan that employs digital initiatives to achieve company goals. Seemingly simple, a digital business strategy is anything but, and requires expertise and experience to implement successfully. And the definition of digital strategy differs depending on who you ask.
For example, the marketing department would see it in terms of web channels, such as social media and email. Then again, those in finance would think of online revenue tools; the cloud for IT specialists, data analytics for the operations team, and so forth. Aligning all these varying divisions with both a digital and a general business plan is a complex challenge, and often the reason for a company’s failure to exceed or even meet their targets.
Features
Available 24*7
A problem may arise at anytime and in anyplace. So it has become important for business organizations to be able to provide service to their customers at the time of their need.
Cost-efficient
Chatbot surely helps in reducing the extra expenses. Instead of hiring a large number of staffs for handling customer’s questions, a chatbot can single-handedly perform all of it.
Interactive communication
A chatbot can be used to communicate through various approaches. Textual conversation is seen commonly everywhere. Beside it, we can use voice messages for the conversation too.
Gathering customer insights
Then conversation that takes place between the customer and the chatbot can be collected and analysed to have a better understanding of the problems the customers are facing.
Prices are subjected to change depending upon the decision made by
the clients.
Prices are in Australian Dollars(AUD).